Privacy Policy

This privacy policy sets out how Oro Precious Metals Pvt Ltd uses and protects any information that you give us when you use our App / Website. Oro Precious Metals Pvt Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our App / Website, then you can be assured that it will only be used in accordance with this privacy statement. Oro Precious Metals Pvt Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  1. Name
  2. Contact information including email address
  3. Demographic information such as postcode & preferences
  4. Other information relevant to customer surveys and/or offers
  5. Video Calls Done using the app are recorded for QC and Training purposes

What we do with the information we gather

When you purchase something from our App /Website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our App / Website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.